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Frequently asked Questions
When is the best time to retire?

In the past few years, I have been asked this question a number of times. Here are some of the different points of view when considering the best time to retire:

Timing & Your Health - Ideally you will retire in good health giving you maximum opportunity to develop your new lifestyle. There are those, however, whose health would be “at risk” by continuing employment after 55. Sacrificing your long term health for greater wealth or advancement over the short term is short-sighted, at best.

Keep your priorities clear. If your health is at risk, the best time to retire is now.

Timing & Your Finances - The goal is to have “enough” income (after tax) to maintain an acceptable standard of living in retirement. You may find this easier to achieve if you begin by realistically examining your planned expenses and then exploring potential sources of income. Try to keep in mind that your expenses are likely to change (decrease) with age.

You are ready to retire when you know you can meet your basic (survival) expenses with guaranteed lifetime income and have enough other income to allow for discretionary (quality of life) expenses.

Timing and Severance Packages - My first rule of severance packages is that if you were planning to retire anyway - this is just a gift from heaven. Take the money (once it is transferred to your RRSP according to rules) and run!

On the other hand, if this is combined with a pink slip and you are being shown the door well in advance of your planned retirement date, it is important to take a different approach to the “value” of the money. Severances are intended to bridge a period of no or low income until you are re-employed. If you are fortunate, your re-employment occurs so quickly that you only use a small part of your severance as an income bridge.

When someone offers you an incentive to leave your position, and you have a choice - remember, you can never be compensated for the loss of a preferred lifestyle. If the timing is right and you would have retired soon anyway, it is a good time to go. When you are handed a package and you have no choice, you may need professional help to work out your next step - whether to retire or continue working for needed income.

Timing & Your Career - While many Canadians will retire from an organization or specific job, it is important to recognize that your career does not necessarily end. Retirement may provide an opportunity to shift direction, focus on acquiring new skills or applying current skills in a new and innovative manner.

A good time to retire is when you want to move or develop your skills in a new direction

Timing & Your Interests - If your current work is interfering with your interests and hobbies, you are probably ready to retire. Those who have few interests and do not enjoy their work should probably not retire. Even mundane work can be more meaningful than sitting in front of a television all day. Be sure that you have a balance of interests that are meaningful to you and cover all your personal needs.

If the thought that the extra hours of leisure in retirement will be well spent among a variety of interests and hobbies, the time may be right to retire.
Timing & Your Relationships - A particular concern I have is for couples with an age difference. Pressure for the younger partner to retire may come at an inappropriate time in relation to career, finances or even, family requirements. An unfulfilled retired partner can also have a significant impact on your relationship.

Try to fulfill your retirement goals each year rather than “waiting until we retire”.

Timing & Your Living Arrangements - It only takes a long cold winter to get many middle-aged individuals thinking about a move to the sun in retirement. As well, long-held plans to move to a recreation property can be real incentives to retire. Remember, once you have moved now retirement will begin. Do you have your interests and career options in line as well?

If you are moving to a higher tax province, plan retirement for the beginning of a new year since your residence for tax in Canada is wherever you live on December 31st.

Which is better - Owning or Renting In Retirement?

How much can you afford?

Renting will probably cost less, at least in the short run. Buyers face a number of up-front costs not faced by renters, like down payments, and legal and appraisal fees. Home owners also pay property taxes, and have higher insurance, maintenance and repair costs than renters. For some, renting may be the only affordable alternative.

How much time and effort do you want to invest?

When you rent, the owner is responsible for most of the maintenance and repairs. If you own, you’ll be doing the gardening, painting and fixing.

How much mobility/flexibility do you need?

If you need to be mobile, renting is probably for you. It takes time to sell a home. If you’re in a hurry to relocate, you may have to take a loss or pay for two homes for a period of time. On the other hand, renters have less security of tenure. If your rented home or apartment building is sold, you may have to move whether you want to or not.

How much control do you want?

Home owners can remodel or redecorate according to their own needs and preferences. A renter’s lease may dictate what they can and can’t do to the structure and appearance of the unit or building.

What’s the investment potential?

Historically, home ownership has been an affective hedge against inflation and a sound long term investment. In fact, the vast majority of Canadian’s wealth is held in the form of home equity. This equity can be liquidated to supplement income later in life, either by selling or through a reverse mortgage. It also provides borrowing capacity at any time.

Which fits best with your desired lifestyle?

If affordability isn’t an issue, the choice ultimately may come down to personal preferences. Some people prefer the sense of ownership, the space and amenities that come with buying a home. Renting gives others a sense of freedom and flexibility. Renting can also give you access to shared facilities, such as swimming pools and tennis courts, that they couldn’t afford in their own home.

Have you ever wanted to leave a particular advisor?

Have you ever wanted to leave a particular institution or advisor but found the task so distasteful that the situation is still unresolved?
Having a bad relationship with an advisor is like being in a terrible marriage and trying to weigh the cost of leaving against the cost of staying. Sometimes divorce is an appropriate goal!

The decision to leave an institution or advisor may be prompted by a bad experience or the advice of another professional. I find, however, that clients may not be warned of the problems they may come across in making a move.

Case Study #1

Mr. G. brought in a one month-old statement from his insurance company.
His $23,000 account was now worth $20,000 and he wanted to move his funds. Mr. G. signed a letter of instruction to the company to sell his funds and issue a cheque for the proceeds. One month went by before the cheque showed up at the new institution at a value of $17,500. It turned out that the representative sat on the request for a few days and then, since he was going on holidays, decided to wait until he got back the following week to phone Mr. G. In the end, Mr. G. was out another $2500.

What was resolved: Mr. G.’s new advisor was able to prove in writing when the insurance representative had received the letter of instruction. Based on the fact that the representative was supposed to process the request in three days, the advisor was able to recover Mr.
G’s $2500 shortfall.

Case Study #2

A client holding a large stock and mutual fund portfolio at a bank wanted to move the entire portfolio to a new advisor. Specific instructions were drafted, signed, and sent to the bank. The bank confirmed receipt the same week as the letters were mailed. The client went into the bank and sold his stock by instruction. The bank only needed to cut a cheque for the amount and send it to the new advisor.

The cheque arrived after 10 phone calls, 2 threats of censure from the regulators and 45 days. But not without error - the cheque was made payable to the wrong name!

What was resolved: Since the market was going down, the investments recommended also were going down and no shortfall occurred. The delay worked in the client’s favour as he was able to sell his assets when the market was high and buy when it was low. If the opposite had been true, this could have been a very costly transaction.

Case Study #3

A letter of instruction to sell funds in an account was sent via courier with instructions that it be signed on receipt. The courier company did not follow instructions and put the letter under the door of the broker’s office. Even though the letter was received by the brokerage firm, it couldn’t be proven without a signature.

A delay in the processing of the account meant that the client lost $5,000 due to a downturn in the market.

What was resolved - In this case the courier company is on the hook for the difference, even though someone at the brokerage firm must have picked up the letter and dealt with it. Because there was no signature, lawyers for the brokerage firm claimed instructions had not been received on that day. Since the courier company is bonded, it is likely the client will be paid. The question is, “when?”

Protecting Yourself

The average investor does not have the knowledge needed to respond to problems with their investments. As a result, Canadians may find themselves lost in the face of the indifference of some institutions and brokers to a problem expressed. Take the time to learn how problems can be resolved. Check the tips in the adjacent box for suggestions on how you might protect yourself.

What You Can Do?

  • Be informed - Ask your bank or broker the procedure and length of time involved in moving an investment.
    Get a second opinion - Banks and brokerage firms are often eager to hang one of their cohorts when it could potentially mean getting a new client.
  • Get it in writing - Verbal promises do not stand up in a court of law. If someone gives you information, ask for confirmation in writing.
    If you are sending a letter of instruction to your broker, make sure it is addressed to him/her on the outside of the envelope.
  • Don’t rely on internal mailing services at large companies.
    Make your instructions clear - Whatever instructions you give, make them very clear. If it takes ten pages to say, “sell”, do it!
  • Follow-up - Make sure you can prove that the institution received your documents. Either instruct them to send you a copy of your letter with the time received stamped on it or have the paper work signed for (double registration) when it is received by the institution.
  • Don’t be fooled by a friendly face - Just because your teller has been serving you for ten years and knows the names of your children does not mean that a transfer will be smooth sailing. The people who actually handle the transfer of your investments are in Toronto and to them you are just an account number. Hundreds of transactions go through central processing at the major banks each week.
  • When you see a problem, don’t be nice about it - It is likely that if you have problems with transferring your funds, it is not an isolated case. The reason it occurs so frequently is that few people have the willingness to cry “foul”. Fight to be compensated for any losses you incur.
  • Filing Complaints - Every bank has an independent ombudsman. They are there to hear complaints and are generally very fair. For brokers, you can approach the Provincial Securities Commission. Be sure your problem with the broker involves wrong doing and that events are clearly recorded.
What should I do with an old life insurance policy I am still holding when I retire?
It is generally the rule that life insurance is purchased to ensure income or capital replacement for dependents. If you find, at retirement, that your situation has changed, a review of life insurance requirements is appropriate. First, check to see what survivor benefits are part of your pension plans:

PENSION PLAN COVERAGE AT DEATH

Most pension plans in Canada, require some provision to a surviving spouse in the event of the death of the pensioner. Often, however, this coverage is less than one hundred percent unless a joint life unreduced pension is chosen as the option.

By establishing additional value in a pension to a survivor, there is generally a cost attached. You will see this cost in the lower level of your pension benefit when the spouse's age is included in the calculation. This is a form of insurance.

Some financial planners are advocating that pensioners limit coverage (joint benefits) by having a spouse "waive rights". In it's place, a form of insurance titled, PENSION MAXIMIZATION may be recommended. It is rare, however, that such plans will replace the value of a lifetime, indexed pension for a partner. Always seek the advice of an independent financial planner or accountant before you enter such a contract.

CANADA PENSION PLAN

Canada Pension Plan provides survivor benefits based on the age of a spouse. The value of survivor benefits is always listed on the "Statement of Contributions" sent out by the Plan. If you do not have a current copy, contact the Income Security Office of Human Resources Canada to obtain a statement.

OLD AGE SECURITY/SENIORS BENEFITS (AFTER 2001)

The current Old Age Security Program (OAS) and the new Seniors Benefits Program which comes into effect after 2001 are based on a principle of single life annuities. In other words, the pension is only paid while you are alive with no survivor's benefit to dependents.

WHOLE LIFE INSURANCE

Whole life insurance policies - also called “permanent” policies contain a cash reserve element which allows the owner to exercise a number of “non-forfeiture” options.

ESTATE CLEARANCE

Some individuals, when assessing their overall estate plan, will conclude that due to potential realization of taxable capital gains at death, existing insurance still in force might help offset the tax due in the estate at death.

If this is your goal, a whole life policy can be converted using a “premium vanish feature” to a policy that is paid-up today with no future premiums to deposit. The insurance company will essentially use the cash value of the policy as a pool of cash from which to collect annual premiums each year as they become due. Should you continue paying premiums, depending on the type of policy you have, you will receive either higher cash accumulations or greater insurance values, or possibly both.

TERMINATION OPTIONS

If, however, you no longer require the insurance coverage, you may elect one of the following policy options as contained in your policy contract. (Please note that the terms of the policy will govern and that before any steps are taken or changes made, you should consult with an insurance professional or the insurance company directly).

OPTION 1 - REDUCED PAID-UP INSURANCE

Should you wish to guarantee a fully paid-up insurance policy, this option will reduce the policy face amount to a level the insurance company will guarantee without requiring premiums in the future. You then have a fully paid policy that will pay the face amount on the owners death.

OPTION 2 - POLICY SURRENDER

Should you elect this option, the insurance company will transfer to you the cash surrender value of the policy in exchange for any future obligations to pay a death claim.

Tax Issues - When a taxpayer surrenders a policy, they are deemed to have disposed of the policy at it’s “fair market value” or FMV. This FMV is essentially the cash value of the policy. Revenue Canada requires the insurer to make another calculation called “the adjusted cost base” or ACB. The difference between the FMV and the ACB is the policy gain (or loss) which is, in essence, the sum of the premiums paid into the policy. The policy gain, if positive, is taxable in the hands of the policy owner. Quite often, insurance policies will have a negative gain and will result in no tax being payable.

OPTION 3 - ANNUITY

Should you wish to have the cash value paid out to you in regular installments over your lifetime, you might choose an annuity. There is a tax advantage in selecting an annuity for policies purchased before 1982. Revenue Canada will allow the total cash value to be used in calculating the payment. In policies purchased after 1981, any policy gain (cash values minus premiums) must first be taxed as income. The remaining balance is then transferred to the annuity. As with all financial products, care must be taken to get the facts first before any changes are made. Ask your insurance advisor for full details before you make any adjustments.

What role should insurance play in my retirement plan?

The only things certain in life are death and taxes.

How long ago did you first hear that saying? Since that time you have likely purchased additional life insurance policies on yourself or family members. Industry statistics tell us the average Canadian will purchase life insurance seven times in their lifetime. Throughout your life, insurance was likely needed to supplement group coverage at work, when you were raising young children, taking on debt, such as loans and mortgages, starting a business or wanted to protect against loss of income through premature death. These are all excellent reasons to own insurance.

At or after retirement, it's quite logical for you to question the need to maintain the coverage. You may be debt-free, have no dependent children, or both. Why then would you consider keeping these policies? Should these policies not be needed, what is the most beneficial method of disposing of them?

Remember the death and taxes thing...?

If you are reading this article, then your life insurance hasn't paid a death claim: a fact one assumes you are quite happy about. Not surprisingly, planning your "risk management" strategy must take into consideration your own realistic expectations about the future.
Will your standard of living change? At retirement you will need to take a long, hard look at financial affairs. Even at this time of life there is still time for significant changes to occur:

  • Changes in living arrangements such as downsizing to a condo must be considered from a budget perspective;
  • Unexpected homecare or healthcare costs may mean there is less disposable income than originally anticipated;
  • Demands on your capital possibly by adult children.

These future risks to capital may cause you to think that the very best use of existing insurance policies is to take the cash out and collapse the policies.

You may want to consider that your death may still have considerable financial consequences for your partner, heirs, or other family members.
Consider the potential costs associated with these factors

a. Paying funeral costs;

b. Settling such estate costs such as legal, executor, and probate fees;

c. Paying to Revenue Canada any capital gains tax payable on any deemed dispositions of capital property that are triggered at your death;

d. If you own Registered Retirement Savings plans or Registered Retirement Income Funds you are deemed to have sold them for fair market value (cashed them in) and this amount is included in your income total for the year. This means that the total tax due will amount to about one half of the value of your RRSP's and RRIF's in the year of death;
(Note: Leaving everything to your spouse will postpone taxes until your spouse dies. Should you outlive your spouse, or don't have a spouse, and you DO own a cottage, RRSP, RRIF, investments, or capital property, the tax owing can be a huge amount! Your estate must pay this tax when they file the last income tax return.)

e. A bequest of a financial gift to your favorite charity.

Where will the money come from to pay these bills? Perhaps you have the needed amounts available in cash or near liquid investments. If not, then you might want to maintain any existing insurance in force to be there at your death. You can then think about ways to spend the freed up cash while you're still alive and kicking.

If the costs at death are significant, you may need to consider the consequences this drain of capital will have on your intended plans vis-à-vis amounts you had earmarked to pass on to your family or charitable beneficiaries. Often insurance is purchased at this time because the total cost of the insurance protection is still just a fraction of the full cost of the liabilities.

If you are of the opinion that Revenue Canada has already taken more than they deserve, you may consider this idea: Suggest that your children (the ultimate beneficiaries) pay the cost for the insurance so that the estate will pass intact to them, with the insurance monies being used to pay the tax.

Family Dynamics

As you review your financial priorities in retirement, you may also need to consider the “family dynamics” at play.
Do you feel as though you are you spending your children's inheritance? Worse yet, have they told you that's what you are doing? Having adequate insurance means you can spend your investments guilt-free, knowing that you will be leaving an inheritance through your insurance plan; a benefit that is tax-free, free from creditors claims, probate, and where you decide who gets how much with no public record ever being made.

Do you have one particular asset such as a cottage or business, and more than one intended beneficiary? In both these cases, having sufficient life insurance can equalize the benefits by giving the cottage to one child and insurance proceeds in an equal amount to the other child. This equalizing feature prevents many potential quarrels from ever occurring after you are gone.

Caring For The Caregiver

Another consideration is in the situation of a couple where one is disabled or chronically ill. The other partner (the caregiver) is contributing to the household in a tangible way as well as a financial one. Should the caregiver die, it creates a financial burden relative to the cost to replace that care from outside the home.
The trend is for health-care services to be cut down to the point of providing only the bare necessities for survival in government sponsored plans. Therefore it may make sense to keep your existing insurance policy for this potentiality.

I really don't need this insurance any more.

You may own old insurance policies and after a careful evaluation, you have decided they are not needed. What is the best use of them now?
Most insurance policies having a cash "savings" element are called "whole life" or, "permanent", or even "endowment" plans. The longer you own them, and continue to pay premiums, the larger the cash surrender value becomes.

Many older plans had a "paid-up" feature allowing you to stop paying premiums, but maintain the coverage amount. If you elected this option in the past, then the cash value does not continue to build, as the company is using the investment yield inside the plan to pay the annual costs of maintaining the insurance.

Holding a paid-up policy does not increase its value, so you may consider the options: surrendering the policy to spend, re-investing the cash in your investment savings, or donating the policy to a registered charity.
Should you wish to make a gift of a life policy the procedure is quite straightforward. Ownership is transferred by completing an assignment form that you can obtain from the insurance company.

There is a twofold benefit of this type of donation. The charity benefits from either the death benefit which it will receive tax-free on the death of the life insured, and the donor of the policy will receive a donation receipt for the cash value of the policy (if there is one). Note: if the cash value of an older policy exceeds the amount of premiums paid less dividends, then you will receive a donation receipt for the cash value, but you must report the gain on the policy as income.

An additional thought here would be to look at alternative types of insurance that may more closely reflect your current needs, i.e. the onset of a critical illness or disease.

The case for Critical illness Protection

The simple fact is that it is much more costly to live in retirement with ill health. Even the most thorough retirement income projections typically do not make allowances for the additional costs of living involved when one or both retirees suffer a catastrophic illness such as cancer or coronary heart disease.

A fairly recent development in the insurance industry has been the creation of a new type of insurance product aimed at providing tax-free cash to an insured person who develops or suffers a critical or life threatening illness or disease.

The full list of covered illness is extensive, however some of the major illnesses covered are: heart attack, coronary bypass, life threatening cancer, stroke, multiple sclerosis, paralysis, kidney failure, blindness, deafness, major organ transplant, coma, loss of speech, severe burns, Alzheimer's, and Parkinson's disease.

You are never too young to make a claim. The average age of the people making a claim in the past year was 41. Fully one quarter of all claims at one Canadian life insurer was from individuals under age 35!
As you assess your own situation, comparisons between traditional life insurance with its benefit payable at death must be weighed against the benefits payable at the onset of a critical illness.

Some insurers have made "Living Benefit" payments to victims of particularly serious illnesses. These are essentially advance payments of death benefits amounting to as much as 70 to 80 per cent of the face amount of the policy. They can be applied for where appropriate by making an application in writing to the attention of "The Medical Director' at your life insurance companies head office.

Insurance companies are striving to meet the needs of a more demanding clientele. Many of them have eased up on restrictive limits to making policy changes. Today outdated policies may be changed to different plans, updated, increased (with appropriate medical evidence) or otherwise re-tailored to suit the need of the client.

A thorough evaluation should be performed before any existing insurance is canceled since once done the policy cannot be re-instated without new medical evidence.